Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of RAECHEL HARJO

RAECHEL HARJO

July 11, 2025

5  out of  5
rating by RAECHEL HARJO
"Stephanie, was very kind and patient. Energetic is always a plus in my book, happy to do business and look forward to speaking again."
Profile photo of Jessica Summers

Jessica Summers

July 11, 2025

5  out of  5
rating by Jessica Summers
"We love working with the team at Jordan’s agency. They always are proactive and provide excellent customer service. The ability to text and email people who are familiar with our insurance when we need something is very convenient!"
Profile photo of Silver Creek Condo Association

Silver Creek Condo Association

July 10, 2025

5  out of  5
rating by Silver Creek Condo Association
"We have been working with Jordan and the entire team for over a year, and they have consistently been professional, very responsive, problem-solvers, informative and patient. Very easy to work with, and we highly recommend them."
Profile photo of Stuart Morris

Stuart Morris

July 10, 2025

5  out of  5
rating by Stuart Morris
"Great customer service!! I highly recommend Jordan Heinz with State Farm! The office is very responsive."
Profile photo of Gary Allen

Gary Allen

July 7, 2025

5  out of  5
rating by Gary Allen
"Always kind, friendly and helpful! I have been connected with this office for 25 years. They are the best!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Stephany Barker

Stephany Barker

July 3, 2025

5  out of  5
rating by Stephany Barker
"Love having my actual agent nearby. Everyone has always been very friendly and helpful"
Profile photo of Anna Vogel

Anna Vogel

July 2, 2025

5  out of  5
rating by Anna Vogel
"I don’t usually post reviews, but, I wanted to for this. Stephanie was beyond helpful. She set up a policy that fit my needs and it didn’t break the bank. I moved from out of state and she and her team made this a seamless process. I would absolutely recommend Jordan Heinz offices. Thank you, Stephanie!"
We responded:
"Thank you for allowing us the opportunity to service your business! Welcome to the area! Don’t hesitate to reach out if you have any questions that might be able to help with. "
Profile photo of T M

T M

July 2, 2025

5  out of  5
rating by T M
"We recently moved back to the area and instantly moved all of our insurance needs to back to Jordan Heinz. Their team has always been prompt to answer questions and are very knowledgeable. Great team!"
We responded:
"We’re so grateful to be able to service your policies again! Thank you for thinking of us and for your review!"
Profile photo of Robbie Green

Robbie Green

July 1, 2025

5  out of  5
rating by Robbie Green
"Always makes every transaction easy. Highly recommended!!"
Profile photo of Melissa Viveiros

Melissa Viveiros

June 28, 2025

5  out of  5
rating by Melissa Viveiros
"We have been with jordan heinz several years and jessica has always been available to help with any question or insurance changes. This office has always been a blessing to work with and jessica is amazing."
We responded:
"Thank you for the review Melissa! We appreciate the opportunity to service your business! "
Profile photo of Joseph Lynn

Joseph Lynn

June 27, 2025

5  out of  5
rating by Joseph Lynn
"I went to DMV to get license transfered and taxes paid on a new vehicle that we had purchased! Realized that I had a expired insurance card, so with a call, Jessica emailed me my current card so I could show proof of insurance to get finish my transaction at DMV without having to make another trip there! That's customer service! Thanks"
Profile photo of Tim Hamburg

Tim Hamburg

June 27, 2025

5  out of  5
rating by Tim Hamburg
"We have used Jordan with State Farm for many years and he and his team have been there for us every time we have needed help! Even with two daughters driving as well :) can’t say enough good things about this team! It’s so nice to know they have our back anytime we need them!"
We responded:
"Thank you for your feedback! We really appreciate the opportunity to work with your family!"
Profile photo of Michelle Moseley

Michelle Moseley

June 25, 2025

5  out of  5
rating by Michelle Moseley
"We love Jessica at Jordan Heitz State Farm in Nixa Mo...I always know when I speak to her that she can help me with whatever I need, and that she gives me the best advice in making a decision"
We responded:
"Thanks, Michelle! One thing we appreciate most about Jessica is her follow through in how she services our customers!"
Profile photo of Leah Kimberly-Lowe

Leah Kimberly-Lowe

June 24, 2025

5  out of  5
rating by Leah Kimberly-Lowe
"Hands down the best insurance company I have ever worked with. Stephanie, Jessica and Jordan have never failed to answer all my questions as annoying as I can be can be. Thank you!! Home, auto, business I will never go elsewhere 💜"
Profile photo of Jeff & Alicia McClearn

Jeff & Alicia McClearn

June 23, 2025

5  out of  5
rating by Jeff & Alicia McClearn
"Great service! Great people! Attentive to all your insurance needs."
Profile photo of emoly

emoly

June 23, 2025

5  out of  5
rating by emoly
"saying a big thank you to stephanie !! very friendly & made switching agents an easy process. 🤠"
We responded:
"Thank you for the feedback, and for allowing us the opportunity to service your business! "
Profile photo of Kelli Pate

Kelli Pate

June 23, 2025

5  out of  5
rating by Kelli Pate
"These folks are so very sweet and helpful! Thank you Jordan Heintz!"
Profile photo of D. S. W

D. S. W

June 16, 2025

2  out of  5
rating by D. S. W
"At renewal time, State Farm chose not to renew my policy because I had two claims one from a windstorm one from a flood. DSW"
We responded:
"Thank you for the feedback. I can understand the frustration with the non-renewal; that decision was not made at our local agency. We really appreciated the opportunity to service your business over the years, and I'm happy we were able to help when it was needed."
Profile photo of Jamie Forsythe

Jamie Forsythe

April 28, 2025

5  out of  5
rating by Jamie Forsythe
"The best State Farm agent I have ever worked with. Everyone in the office is so responsive and helpful. The service goes above and beyond."
Profile photo of christina tumbleson

christina tumbleson

April 24, 2025

5  out of  5
rating by christina tumbleson
"They have worked with me every time I had something come up the are very under standing people Stephie is the best"
We responded:
"Thanks for the feedback Christina! We appreciate the opportunity to work with you!"
Profile photo of Jody Immell

Jody Immell

April 16, 2025

5  out of  5
rating by Jody Immell
"Very responsive to my needs, helping me find the best policy to fit my budget and requirements. Excellent customer service, handled with kind and knowledgeable agents!"
We responded:
"Thank you for the feedback! We really appreciate the opportunity to work with you."
Profile photo of M H

M H

February 25, 2025

5  out of  5
rating by M H
"Thank you for treating me like a "Real Person" Having used several insurance terrible insurance companies in the past such as GEICO, Progressive and American Family I have never received better customer service and fast responsiveness than what I've always received from Jordan Heinz and his assistant Stephanie in the office. The rates have been better than any I've gotten in the past and I've always been explained my options without ever feeling pressured. I believe Jordan Heinz and staff actually CARE about what's in the best interests for their clients which in turn results in people like me that will be a client for life. Kudos to you for doing fantastic work everyday for people in our community 👏"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Joe Lakin

Joe Lakin

February 8, 2025

5  out of  5
rating by Joe Lakin
"For more than a decade, we’ve used Jordan and his team for, both, our personal and business insurance needs. He’s the best in the business."
We responded:
"Thank you, Joe! We’re grateful for your feedback."
Profile photo of Levi Strode

Levi Strode

January 27, 2025

1  out of  5
rating by Levi Strode
"State farm is the biggest joke of a insurance company. Switched to progressive and am much happier. They will charge double if not triple the cost of other insurance companies for no reason then not cover you. Not to mention the worst customer service known. If I could end this company I would trust me."
We responded:
"Levi, I'm glad you were able to find a better option for your needs. My agency has never serviced your business, so I'd kindly ask that you share your review with either the corporate page or the agency whom you had your business with. "
Profile photo of Donna W

Donna W

July 9, 2024

5  out of  5
rating by Donna W
"Jessica @ Jordan Heinz office went above and beyond for us. All it took was 1 call to the office, she set up the scheduling/ info for roadside assistance & even followed up to make sure we were all OK. Great customer service. Thank you so much! :)"
We responded:
"Thank you for sharing your positive experience with Jessica at our office. We are thrilled to hear that she provided excellent customer service and went above and beyond to assist you. We appreciate your feedback!"