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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Stine

November 17, 2025

5  out of  5
rating by Amber Stine
"Jordan and Stephanie at State Farm are always readily available and helpful when I need anything!"
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Samantha Montgomery

November 12, 2025

5  out of  5
rating by Samantha Montgomery
"Jessica is always incredibly helpful answering my questions about State Farm policies! She is quick to respond and great to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marci Fox

November 10, 2025

5  out of  5
rating by Marci Fox
"I've been a Customer of Jordan Heinz - State Farm Insurance for many years. I've worked with Stephanie numerous times and have always found her to be knowledgeable, professional and a personal help. The help of finding a policy that would fully cover the car, yet, also provided coverage for Renter Insurance, as well as, Property Insurance at a reasonable price was more than I could have hoped for. I have piece of mind knowing that I'm fully protected. Give them a call and see what they can do for you!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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417 Worden

November 7, 2025

5  out of  5
rating by 417 Worden
"Best agency in town. Everyone that answers phone is polite and extremely knowledgeable about all policy information."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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michael morgan

October 31, 2025

5  out of  5
rating by michael morgan
"Very Professional. Can’t talk high enough of my experience with them!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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goldia ross

October 29, 2025

5  out of  5
rating by goldia ross
"As always Stephanie Salveter has helped again! She is always prompt and does a great job! Thank you Stephanie and State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeff Spencer

October 29, 2025

5  out of  5
rating by Jeff Spencer
"Jordan has been our insurance agent for 13 years since moving to NIxa. He and his office have been amazing! Anytime we needed changes to our insurance or had to file a claim they have been right on top of it making the whole process super easy. He and his staff are awesome! I can't recommend them enough!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amy Frazier

October 29, 2025

5  out of  5
rating by Amy Frazier
"Jordan Heinz and his staff are helpful, kind and prompt to answer questions or concerns. Their professionalism and care have always made me feel appreciated and valued as a customer. Thanks for modeling what exceptional customer service looks like."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brandon Waterworth

October 28, 2025

5  out of  5
rating by Brandon Waterworth
"I've been a client for over 17 years. The staff at Jordan Heinz has always been quick to respond and eager to help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kandra Graves

October 27, 2025

5  out of  5
rating by Kandra Graves
"I've been with this office for roughly 10 years and they've been so helpful with adding my partner, buying a house, car accidents ,etc. could not recommend Stephanie (and the office as a whole) more!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ascia Schmidt

October 22, 2025

5  out of  5
rating by Ascia Schmidt
"Great service & wonderful communication!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Beth Williams

October 20, 2025

5  out of  5
rating by Beth Williams
"The staff is always so courteous and professional. Very friendly. Would highly recommend!"
We responded:
"Thank you for the feedback!"
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Afhtan Ransom

October 17, 2025

5  out of  5
rating by Afhtan Ransom
"I’ve been with Jordan Heinz office for a while now and i could not be more grateful for what an amazing team he has! Everyone is always so kind and goes the extra mile to make sure I’m taken care of!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jaci Lockhorn

October 16, 2025

5  out of  5
rating by Jaci Lockhorn
"Thank you for taking the time to discuss my Roth and planning for retirement!"
We responded:
"Thank you for the review!"
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Brennon

September 30, 2025

5  out of  5
rating by Brennon
"The whole office is amazing, but shout out to Stephanie, Karl, and Jessica! That is a customer service dream team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amy Pfankuch

September 30, 2025

5  out of  5
rating by Amy Pfankuch
"I have consistently had a great experience working with Jordan Heinz and his entire team! Stephanie and Jessica have always been so helpful anytime I’ve needed to make adjustments or have questions. They’ve always made sure I understand and have what I need and I am so grateful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Robert Blondo

September 22, 2025

5  out of  5
rating by Robert Blondo
"Best group of people to work for your needed plans"
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Kim Campbell

September 22, 2025

5  out of  5
rating by Kim Campbell
"Stephanie helped me with an online payment. She was super helpful, knowledgeable snd friendly! She is my go to person and I highly recommend!"
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Jessica Beazley

September 16, 2025

5  out of  5
rating by Jessica Beazley
"My husband and I have been clients for over a decade and Jordan and his staff take exceptional care of us! I have been incredibly grateful to have an insurance agent to turn to, that I know I can trust for clarity and guidance, when tragedy has hit our family. They are proactive and always looking out for our best interest and needs. Highly recommend!"
We responded:
"Thank you so much for your feedback! We sure appreciate the opportunity to service your business!"
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Andrew Mitchell

September 15, 2025

5  out of  5
rating by Andrew Mitchell
"Fantastic agent that genuinely cares about his customers. His staff goes above and beyond to assist in answering questions about your policy and process when claims are filed. Would highly recommend them for your insurance needs!"
We responded:
"Thank you for the feedback!"
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Shannon Deke

September 13, 2025

5  out of  5
rating by Shannon Deke
"Jordan and his staff are very friendly and great to work with."
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Monique Mincks

September 11, 2025

5  out of  5
rating by Monique Mincks
"I recently needed to make a minor adjustment to my policy, and Jessica responded promptly to assist. She ensured the update was completed efficiently and even helped me process a payment. I’ve been a loyal customer of the Jordan Heinz office for over 15 years, and their exceptional service continues to exceed my expectations. Thank you to the entire team for your continued dedication and support!!! 🙂"
We responded:
"Thank you, Monique! We really appreciate the opportunity to work with you all!"
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Mark Dapp

September 9, 2025

5  out of  5
rating by Mark Dapp
"They went the extra mile to make sure I got all the discounts for our renovation. Great follow up"
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Zachary Seagrave

September 7, 2025

5  out of  5
rating by Zachary Seagrave
"Great office to work with! They’re always so helpful and are easy to work with"
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Steve Miller

August 28, 2025

5  out of  5
rating by Steve Miller
"They do a great job of communicating quickly and addressing issues."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"