State Farm® Insurance Agent Jordan Heinz

"Thank you for treating me like a "Real Person" Having used several insurance terrible insurance companies in the past such as GEICO, Progressive and American Family I have never received better customer service and fast responsiveness than what I've always received from Jordan Heinz and his assistant Stephanie in the office. The rates have been better than any I've gotten in the past and I've always been explained my options without ever feeling pressured. I believe Jordan Heinz and staff actually CARE about what's in the best interests for their clients which in turn results in people like me that will be a client for life. Kudos to you for doing fantastic work everyday for people in our community 👏"

"For more than a decade, we’ve used Jordan and his team for, both, our personal and business insurance needs. He’s the best in the business."

"State farm is the biggest joke of a insurance company. Switched to progressive and am much happier. They will charge double if not triple the cost of other insurance companies for no reason then not cover you. Not to mention the worst customer service known. If I could end this company I would trust me."

"Jessica @ Jordan Heinz office went above and beyond for us. All it took was 1 call to the office, she set up the scheduling/ info for roadside assistance & even followed up to make sure we were all OK. Great customer service. Thank you so much! :)"

"After transferring my account to this agent, I needed to update some personal information on one of my policies. This accidentally caused the system to remove one of the policy's discounts, driving my monthly payment up. Their Account Manager immediately caught it and reached out to both inform me of what happened and explain how they were going to fix it. It made the entire situation stress-free and further reassured me I'd made a good choice with this office."

"Karl has been so helpful! I am a first time home buyer and every little detail can start to feel overwhelming! No question was to silly to ask-- Karl made me feel valued!"

"I recently move to the area from out of state and hooked up with the Jordan Heinz State Farm office. I have so far handled all my insurance needs digitally with the spot on customer service of Jessica and Stephanie. So helpful, so patient and always warm and welcoming. I just added an ATV and side by side to my account and did so with no issues whatsoever. They make everything very easy. Great job! 🙂👍"

"There is no office ever that is so helpful and pleasant than the Jordan Heinz!! A shout out to Jessica she always there to help and always with a smile. I have been with State Farm for many years and look forward to working together for many more!! Thank you Mr Heinz and Jessica❣️"

"Great agency. Stephanie is the best!"

"Stephanie and everyone in the office are always so nice. We love how fast and sufficient they are here!"

"They are always so nice and helpful here.. very knowledgeable and quick with the responses and answers. Every time i call they know who i am right away.. In fact i continue to use this agent even though im in saint louis now.. keep up the good work."

"Always so helpful and easy to communicate with!"

"Jordan has been my insurance agent for the past five years. Over that time, Jordan has consistently evaluated my needs and looked for ways to make sure I have the correct coverage at competitive prices. Whether speaking on the phone or meeting in person, Jordan, as well as his staff members have always communicated information about my accounts in the most professional and precise way. I am very happy to be doing business with him! 2024: Felt compelled to update that still to this day, I'm so impressed with this State Farm team. Each interaction that I have with one of these team members (Stephanie most recently), I come away so impressed with their responsiveness and desire to help answer questions and come up with solutions. Couldn't be happier with their service!"

"Great phone customer service! I am never made to feel like I'm asking a dumb question. You can hear sincere thoughtful answers in their voices. We've been with State Farm 30+ years and always great service but Jordan Heinz's staff are the best!"

"Jordan and everyone at this office is just top notch. We’ve been dealing with an unfortunate claim recently and they’ve gone the extra mile to make sure we’re taken care of. Calling just to check on progress and recommendations on contractors. 100% recommend StateFarm but especially this team. Thanks for being a good neighbor ;)"

"Being on the other side of 60 I've had a lot of insurance agents and I can truly say that Jordan Heinz State Farm is in the top three agencies. After the wind storm we had not too long ago Jordan came out personally and inspected my property put my mind at ease he assured me that everything would be fine. He suggested that I wait for things to calm and that I would get better prices after the chaos. I highly recomen Jordan Heinz. Kudos to his staff there is a lot ot talent in that office DSW"

"We love the reps at our state farm office. Always there just like the song says"

"Wonderful service as always!"

"Best agent for business and personal needs. Excellent office staff can’t say enough about the team and how well I have been treated. They’re always great at explaining things and prompt service."

"Great service."

"Great, quick service on a roadside assistant claim. Highly recommended."

"A solid professional agent and staff. Has always been prompt in responding to questions."

"I’ve been using this State Farm branch for around 10 years now, they have always been extremely helpful and friendly. Always helped me in my efforts to have the best coverage without breaking the bank, and when I got hit by an uninsured driver a few years ago they took care of me and made the process super easy and quickly got me taken care of. Thank you!"

"They are awesome!!!"

"Jordan went above and beyond to help me with my claim!!! If you are looking for a State Farm agent I highly recommend talking to him."